Are you trying to install from an internet connection or did you save the files to an sd card?
Did you select YES to all the questions during the install?
From the guide "Each time it asks, select 'Download from NUS'
Make sure you get no errors. If Loading IOS36 doesn't work for this step, press B for no IOS reload when asked to load IOS. Although It should do these steps almost automatically, I'll just include the info."