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Thread: My external HDD stopped working, any ideas?

  1. #11
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    Quote Originally Posted by benben_shen View Post
    Hi Scoops~~~

    Me an absolute newbie here, in WII mode, but I have been working in IT, esp. as a pro. desktop guy for a few years. From what I see is that there is no way your WII will "brick" the HDD. The thing is you should take a look at the device manager or computer management -> disk management, to see whether there is a second HDD present there in your PC, it is ok if it is not shown in your "My computer", but as long as you can see it in the computer management of win7, you should be able to bring it back.

    Another way to verify is to use a bootup system, such as HIREN CD (search for it) or Old partition magic to see whether the HDD is there.

    The Worst thing is WII damaged all partitions, that's it, it won't render the HDD unusable most probably, at least in my opinion.

    Hope it helps
    That's very helpful actually, although I don't see it in disk management I'm excited to see if it shows up using those boot programs you mentioned. It's a little late now but I'll try it first thing in the morning and let you know how it goes. Thanks for all the constructive feedback!

  2. #12
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    Always make sure the HDD 's enclosure is powered up properly. I know it may sounds a bit stupid, but do make sure the LED indicator light in the Free Agent is showing correct colors. It should blink at initial stage, that's an indication of HDD running. Also touch the enclosure, the enclosure should vibrate a little bit due to the spinning.

  3. #13
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    Quote Originally Posted by benben_shen View Post
    Always make sure the HDD 's enclosure is powered up properly. I know it may sounds a bit stupid, but do make sure the LED indicator light in the Free Agent is showing correct colors. It should blink at initial stage, that's an indication of HDD running. Also touch the enclosure, the enclosure should vibrate a little bit due to the spinning.
    I know that the power cable which plugs into the back of the Hard drive has always been a bit shoddy and will often shut it down at odd times, usually when this happens it is re-detected almost instantly after the power comes back on and I'm almost certain that did not happen while partitioning or formatting or anything like that. Still wanted to throw that out there in case it's relevant.

    I've decided to download the partition magic bootable iso and try it out tonight. I'll keep you posted.
    Last edited by scoops22; 07-10-2010 at 10:35 PM.

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    Good Luck Scoops, and have a good night

    Me here however is a shining afternoon, got friend coming over later to go soccer.

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    Quote Originally Posted by benben_shen View Post
    Good Luck Scoops, and have a good night

    Me here however is a shining afternoon, got friend coming over later to go soccer.
    So I just burned partition magic 8 as an image and ran it at boot and even it didn't detect my usb external. I'm at a complete loss, the light on the Hard drive is on, I can feel the disk spinning inside... It just decided to stop being detectable out of the blue! You guys have anything else I could try? Worst case I'll just buy a new one since this thing is getting old anyways but I wouldn't want the same to happen to a new one!

    I'll be up a lil longer and if I need to buy a new HDD I'll get one tomorrow. Let me know what you think.

  6. #16
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    Did you try my suggestions re: different USB cable or different USB port?

  7. #17
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    Quote Originally Posted by scoops22 View Post
    So I just burned partition magic 8 as an image and ran it at boot and even it didn't detect my usb external. I'm at a complete loss, the light on the Hard drive is on, I can feel the disk spinning inside... It just decided to stop being detectable out of the blue! You guys have anything else I could try? Worst case I'll just buy a new one since this thing is getting old anyways but I wouldn't want the same to happen to a new one!

    I'll be up a lil longer and if I need to buy a new HDD I'll get one tomorrow. Let me know what you think.
    I guess now we are really in a case of troubleshooting a failed HDD than trouble shooting a HDD which failed to work with WII.

    I have never opened up a free agent before, but I suggest before you set out to buy another new HDD, just swap the HDD out with another usb HDD enclosure, and test out whether is the HDD fails or the USB to IDE(sata) converter that is not working, or (touch wood) both ...

    Talk about that, I forgot to ask, when you plug in the USB HDD to your windows 7 system, do you see any where in the system tray says that a new device is plugged in? Or the system just stay as it was and never give you any single indication?

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    Quote Originally Posted by nightstah View Post
    Did you try my suggestions re: different USB cable or different USB port?
    I had already tried different USB ports but I hadn't tried another cable.

    I just now used a brand new straight out of the package mini-b usb cable(Came with my phone but I never needed it) but unfortunately it didn't work.

    Sorry I didn't respond earlier got caught up.

  9. #19
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    Not a problem, was offering up some common things that may not be taken into consideration (USB cables can be problematic; trust me, my SLVR Motorolla phone was... finicky about which cable would work).

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    Quote Originally Posted by benben_shen View Post
    I guess now we are really in a case of troubleshooting a failed HDD than trouble shooting a HDD which failed to work with WII.

    I have never opened up a free agent before, but I suggest before you set out to buy another new HDD, just swap the HDD out with another usb HDD enclosure, and test out whether is the HDD fails or the USB to IDE(sata) converter that is not working, or (touch wood) both ...

    Talk about that, I forgot to ask, when you plug in the USB HDD to your windows 7 system, do you see any where in the system tray says that a new device is plugged in? Or the system just stay as it was and never give you any single indication?
    I don't have another usb HDD to test things out in And no there is absolutely no indication on the computer anywhere that something was plugged in. What I can say is that when I plug/unplug the usb cable from the back of the HDD while it's powered on I feel no difference in the speed at which the disk is spinning with or without the usb. So the disk is just idly spinning. No strange noises coming out of it or anything. Dunno if that helps :S

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