yea well unfortunatly not everyone is a class A computer wizard like you complainers might be, some people have a wii, get online because they sparked an idea about a modchip and ended up here, its something about customer service, if someone has a question and you answer it, then the next customer has the same question, you cant tell them to go ask the previous customer or find someone else who hasn't answered it yet. Just be polite, make their experience just as you would like it to be if you had no past experience in a topic. But thank you for telling everyone that you are god, and you want to relax now that your at the top of your knowledge, while others have to slave at your feet to get where you are.