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Thread: Creation of a First Line Support Team

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    Member lfc4ever's Avatar
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    Creation of a First Line Support Team

    May I suggest that the staff consider the creation of a new user class, that of First Line Support - hereby now known as FLS.

    They would be the distinction between members offering and giving advice & assistance and those with a known ability and expertise in offering their advice & assistance. New members would then know that users with FLS underneath their name actually know what they are talking about and that their advice can be trusted.

    They may also be the class that future staff (MODs) are drawn from should there be vacancies that arise when current staff are no longer able to staff due to other matters taking priority.

    There may be requirements to enter the FLS team, such as min 1 month here, 100 posts, no junior members - only those with a status of member or higher, a proven record in offering GOOD advice & assistance, a courteous manner, a written request to apply to be FLS, number of FLS overall, etc etc - at the discretion of a staff discussion you may wish to have your own requirements of course.

    Some MODs may wish to offer FLS, others may wish to be Forum Staff, there is a difference, but all staff decisions are final and all staff override any FLS.

    And also that a Forum Leaders table would need to be implemented to show current FLS Team members and MODs & Admin as necessary.

    No assistance by PMs of course, otherwise the inbox would be flooded, would need to be added as a rule somewhere.

    Discuss..

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    This would be very helpful... unlesss the FLS Team would just be JR. Mods???

    i would like to here more from admin and mods on this idea????


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    Crazy talk, all that would happen is that the people who already have power would just get more power, just because you have little beside your name doesn't mean you know nothing. If nobody listened to people with little beside their name then there is no chance they would ever rise, wether they gave good advice or not.

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    Quote Originally Posted by GGXena View Post
    Crazy talk, all that would happen is that the people who already have power would just get more power, just because you have little beside your name doesn't mean you know nothing. If nobody listened to people with little beside their name then there is no chance they would ever rise, wether they gave good advice or not.
    i dont agree with that... there are certain members on this site that have a better insight on mods then other people.... Take my self i can troubleshoot many soft mod errors and problems, but when it comes to hard mods and mod chips i really dont know anything... but that is the point of the FLS - and people will always have power and there will always people that have more than you, thats life and we have to get over it...



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    Member lfc4ever's Avatar
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    Quote Originally Posted by GGXena View Post
    Crazy talk, all that would happen is that the people who already have power would just get more power, just because you have little beside your name doesn't mean you know nothing. If nobody listened to people with little beside their name then there is no chance they would ever rise, wether they gave good advice or not.
    Only MODs & staff have power, FLS will offer advice only, and the members will then know that the advice from FLS will be from experienced & knowledgeable members, but members who also offer advice & assistance will be more than welcome to continue to do so but they may not have the time to offer a more time consuming post & position such as FLS does.

    FLS are NOT Jr MODs, but they may in time be promoted to Jr MOD, depending on staff positions available and the decision of those staff when deciding who to promote to fill a vacancy.

    It has nothing to do with a power trip.

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    This isn't a bad idea but as to who would get such a title really depends on alot of things.

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    Favs your just mad cause you know nothing anyway :P

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    Quote Originally Posted by s0ur View Post
    Favs your just mad cause you know nothing anyway :P
    Sour , I think it is time for you to put your reading glasses back on. The only one that is against it is GGXena Don't know why they would have power or more power unless they know I am superman

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    Quote Originally Posted by dr34m3r View Post
    Sour , I think it is time for you to put your reading glasses back on. The only one that is against it is GGXena Don't know why they would have power or more power unless they know I am superman
    LOL....

    and i dont know where the power trip came from... it is to HELP people and to take weight off the mods and admin...


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    Member lfc4ever's Avatar
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    Quote Originally Posted by emuhack View Post
    LOL....

    and i dont know where the power trip came from... it is to HELP people and to take weight off the mods and admin...

    And more importantly it's a level of trusted members whose advice & assistance when given is going to be one of a proven level & knowledge.

    I have often seen random members post a load of ill thought out advice to problems here that I shudder to think what would happen if the member asking the question actually took that advice and acted upon it.

    By having a team of FLS who are more than willing the share their knowledge and expertise, the member asking the query will know, as it will be shown, that the advice comes from a respected source, not just some random guy who walks in on the off chance and spuriously posts some random rubbish.

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