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Thread: Ios5 In, Contacts Out

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    New Member ghostcat's Avatar
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    Ios5 In, Contacts Out

    I've read some talk about the beta ios5 having this problem, but I got hit with it and I could use some tech support on possibly retrieving them... Contacts obliterated. In the neighborhood of 150 contacts... Bummed.

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    Quote Originally Posted by ghostcat
    I've read some talk about the beta ios5 having this problem, but I got hit with it and I could use some tech support on possibly retrieving them... Contacts obliterated. In the neighborhood of 150 contacts... Bummed.
    What did you use as a contact source..... Mobile me or google.... I'm setting my wifes 4gs tmorow morn and am gonna go a google sync option because she is going from an android to the iPhone

    ---------- VIA Wiihacks IPAD App ----------

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    Retired WiiHacks Staff ShadowSonic2's Avatar
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    Quote Originally Posted by emuhack View Post
    What did you use as a contact source..... Mobile me or google.... I'm setting my wifes 4gs tmorow morn and am gonna go a google sync option because she is going from an android to the iPhone

    ---------- VIA Wiihacks IPAD App ----------
    What's a 4GS?

    @OP, when you're updating to iOS5, it does a clean wipe of your iPhone. Usually iTunes auto-backups info on the computer. Try right clicking your device in iTunes then choosing "Restore backup" and choose the latest backup.

    Why is this in the iPhone news section?

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    New Member ghostcat's Avatar
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    Re: why this is in this section - if it's bugging you, I apologize, but I thought it is relevant if others have this issue, which is likely the case based on what I've read about beta users' experiences. No? Ok, well I said sorry.

    I'm pretty sure I set contacts to backup to the cloud. I ran the restore, which did not resolve my lack of contacts list... Also went to settings on the iPhone and turned off contacts for cloud, which gave a prompt that contacts would be stored on the phone instead; still no resolution. Apart from suggesting I posted in an inappropriate forum, anyone have any tips I could try? Anyone else have this problem?

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    Retired WiiHacks Staff ShadowSonic2's Avatar
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    Quote Originally Posted by ghostcat View Post
    Re: why this is in this section - if it's bugging you, I apologize, but I thought it is relevant if others have this issue, which is likely the case based on what I've read about beta users' experiences. No? Ok, well I said sorry.

    I'm pretty sure I set contacts to backup to the cloud. I ran the restore, which did not resolve my lack of contacts list... Also went to settings on the iPhone and turned off contacts for cloud, which gave a prompt that contacts would be stored on the phone instead; still no resolution. Apart from suggesting I posted in an inappropriate forum, anyone have any tips I could try? Anyone else have this problem?
    It's not a big deal, it can be moved. I just asked for your reason. Also, better watch your attitude... might end up in the RR. All I asked is for a simple reason, no need for that end sentence...

    Check https://www.icloud.com/ Login into the same Apple account you have set up on your Phone. Click Contacts and see if it's saved there. If not, looks like Apple has some serious bugs.

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    Seems like a quite a few people are on edge tonight. I believe this is a good solution:



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    Retired WiiHacks Staff ShadowSonic2's Avatar
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    Hey, $10 extra in my pocket sounds good

    Anyway, let's not get too off-topic.

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    New Member ghostcat's Avatar
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    I'm not trying to be jerky, I meant to ask if anyone else lost contacts when upgrading... No ill will to you or anyone else, Shadow. Hug?

    Checked out contacts icloud.com, no dice. Either I messed up and couldn't tell I told Apple to delete all my contacts when I upgraded, or Denmark has that "fish" smell...

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    Retired WiiHacks Staff ShadowSonic2's Avatar
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    Quote Originally Posted by ghostcat View Post
    I'm not trying to be jerky, I meant to ask if anyone else lost contacts when upgrading... No ill will to you or anyone else, Shadow. Hug?

    Checked out contacts icloud.com, no dice. Either I messed up and couldn't tell I told Apple to delete all my contacts when I upgraded, or Denmark has that "fish" smell...
    Hmm, well, I doubt it was you that deleted them. Probably some sort of bug (a bug that should be sorted before going live). Kinda dumb to launch a big update of their iOS and have that big of a bug. Looks like you're not the only one with it, from googling, others too. I find it weird that a Restore from Backup doesn't work either. Maybe instead of trying your latest backup, try an earlier backup?


    Edit 2: Try this first; if you're using a company with a SIM Card (not Verizon), Open Settings, go to Mail/Contacts/Calender and then choose Import SIM Contacts.

    Maybe saved on the SIM.
    Last edited by ShadowSonic2; 10-14-2011 at 05:11 AM.

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    Senior Member Shift_Lock's Avatar
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    Maybe your phone didnt like your sarcasm and decided your friends didnt need it either....?? none the less..

    Solution #1 – The Text Message Fix

    This seems to be the most popular solution if you can see your contacts in your text messaging:
    1. Open a recent Text Message
    2. Tap the top of the screen (scrolls to the top of the message)
    3. Tap “Contact”
    4. Edit the contact in some way (add an email, new fake phone number or something, you can delete later
    5. Hit the “Back” button
    You should have your contacts back. Please delete the “edit the contact in some way” if you don’t want it.
    Solution #2 – The iCloud Fix

    This is probably related to problems with iCloud:
    1. Go to “Settings”
    2. Click on “iCloud” (it’s in the app section if you scroll down)
    3. Turn off your settings
    4. Turn them back on
    Again, this probably triggers a “re-sync” with iCloud to force contacts back
    Solution #3 – The Import from SIM Fix

    This fix relies on you storing contacts in your SIM card most likely:
    1. Go to “Settings”
    2. Click on “Mail, Contacts, Calendars”
    3. Click “Import SIM Contacts”
    I wouldn’t rely on this as it may vary based on carrier.
    Solution #4 – Reset Your iPhone (Thanks Josh — see comments)

    This fix was submitted by a commenter, and it worked for him (basically the same as everything … reset and force a sync):
    1. Make sure you are connected to iTunes and online
    2. Turn off your iPhone
    3. Turn it on again
    4. iPhone should sync automatically (this could take time, don’t interrupt it!)
    Hope it works!
    Solution #5 – Restore Your iPhone

    This fix submitted by Chris (thanks!) in the comments, and seems to work for a few people:
    1. Plug iPhone into Computer
    2. Launch iTunes
    3. After it’s done syncing, right click on iPhone (under devices in the left) and click on “Restore from Backup”
    4. Choose one (it may not be the most recent, some folks have bad backups just before the upgrade)
    5. Let the iPhone restore completely
    6. DO NOT CONNECT TO iCLOUD

    Did I come off like a jerk?? Read more here


    [/spoiler]

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