Help with Laptop

hi didnt know if this is the correct place to post please move if it is not

i have a laptop HP COMPAQ presario CQ56 Notebook pc window 7 Home premium.
64-bit operation system

im a noob at this sort of stuff im haveing a few problems with my laptop its started geting very slow andwhen i start up internet explorer it wont start up so i click on it again still same then loads of pages pop up then it hangs on white screen for a few mins untill google pops up same on the desktop click start nothing then it pops up if i right click on something then click wat i need nothing comes up so i do it again and again then loads of pages. I did a backup when i got my laptop a couple weeks ago stored on my HDD but have no idea how to reboot it to new again any help would be appriciated its driveing me mad lol pc backup files or file folder and MediaID.bin? thanks if you can help me.

It's hard to tell what's going on from your description and without actually being able to see the PC. If I had to guess I would say it sounds like your browser has been hijacked to me. You can probably clean it up. Do you have anti-virus and firewall software? Ad-aware is also somewhat useful for hijacks. After you clean it up you should switch to Firefox or better yet a Linux distro and Firefox. I had to slip in at least one Linux fanboy comment. It's so hard to hold them back! :)

when i got my comp it had norton vires protection on it got 17days left
windows firewall with advanced security? (typed firewall in start thats wat came up)
i have firefox

Windows firewall is crap as is Windows. :) If you have Firefox why are you using IE? I can't guarantee your browser is hijacked like I said, I'm just guessing from your description. You might want to Google the subject to learn a little and then try to clean it up. Having your browser hijacked is pretty low on the list of malicious things that can happen to your PC and usually isn't that hard to clean up.

thanks wats the best way to clean it up any idea how to start from the begining will that clean me up i have made a backup on my HDD?


EDIT: I keep geting a message on pc issues virus protection(inportent) i click on it but it says secure but not sure wat im ment to do?

EDIT: same with firefox slow when click on it?

LOL, go here peire, that will fix your problems...
Debian -- The Universal Operating System

Being the freak I am I would probably deep scan with your anti-virus, Run M$'s malicious software removal tool, run Ad-aware, and then reboot the PC in safe mode and deep scan again. That should clean you up in an overkill type of fashon. The anti-virus screen is probably just a nag screen telling you how many days you have left and wanting you to buy the product.

Here's what happens in a hijack straight from M$:

Browser hijacking is a type of online fraud. Scammers use malicious software to take control of your computer's Internet browser and change how and what it displays when you're surfing the web.
How do I know if my browser has been hijacked?

* Home page or other settings change on your computer. Links are added that point to websites that you'd usually avoid.
* You can't navigate to certain web pages, such as antispyware and other security software sites.
* A seemingly endless barrage of ads pops up on your screen.
* New toolbars or Favorites are installed that give you icons and links to web pages that you don't want.
* Your computer runs sluggishly. Malicious software can slow down your computer.

Here's their suggestions on how to fix it.

Quote:

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Originally Posted by desperado836

LOL, go here peire, that will fix your problems...
Debian -- The Universal Operating System

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LOL poping up on the forum desp for a change lol so i just download that and im good to go? i deleted some stuff off to see if it would help bu no joy

Just poking fun, you have enough trouble with windows, don't want to get you involved in Linux, but it is better IMO... barring what darkcide666 says, a nice fresh install without all that HP bloatware garbage would be a great start...

Quote:

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Originally Posted by peire

LOL poping up on the forum desp for a change lol so i just download that and im good to go? i deleted some stuff off to see if it would help bu no joy

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You'll definitely be good to go if you follow Desperado's advice. After you switch your OS to a superior one that is. :)