When I try to download the update for my DriveKey I get an invalid serial. What is the best way to contact them I have googled and searched these forums with no luck.
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When I try to download the update for my DriveKey I get an invalid serial. What is the best way to contact them I have googled and searched these forums with no luck.
Mkae sure that you include brackets and its in capital letters
On the bottom of the drivekey site is a link for communication/feedback form or something. The support can help you if needed.
Installed the Drivekey2 today and it's has v2.0 apparently.
So I went to Drivekey page to download v2.1 but I have same problem.
Invalid key and I wrote exactly what it says in the Drivekey menu, also special characters.
I also wrote to them, now let's see how long it take to get an answer.
I will follow this thread.
Thx
That was fast, this is what they answered:
Check if your firmware is 2.0, press eject 3X and enter the GC channel, you can see if it is, then you wont need update.
So now I'm confused, why don't I need to update from 2.0 to 2.1, when the new one got bugfixes and improvements?They didn't answered my question at all of why I cant download new firmware because of invalid serial.
:confused:
Got yet another answer, because I wrote that they didnt answered me properly, here is what they wrote:
So apparently, they just need the file with serial to put in database.Code:I am still waiting for the file with the serial for the 2.1 DK as I will add them to the database.
You are not the first one asking for it and I want it to have it done too.
Lets hope they get it soon, but come on!!!!
Also they wrote, that even if it says v2.0 in the menu, the version on drivekey is actually v2.1.